Terms of Service

Please read these Terms of Service carefully before using the website located at pizzainndining.rest or any services offered by Pizza Inn. By accessing or using our website and services, you agree to be legally bound by these Terms of Service. If you do not agree to these terms, you must immediately discontinue use of our website and services.

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Pizza Inn ("Company," "we," "us," or "our"), governing your access to and use of the website pizzainndining.rest, including all content, features, services, and functionalities offered therein (collectively, the "Services").

By accessing our website, placing an order, making a reservation, subscribing to any promotional communications, or otherwise interacting with our Services in any manner, you acknowledge that:

• You have read, understood, and agree to be bound by these Terms;
• You are at least 18 years of age, or if you are between 13 and 18 years old, you have obtained the consent of a parent or legal guardian who has agreed to these Terms on your behalf;
• You have the legal authority and capacity to enter into a binding agreement;
• Your use of our Services complies with all applicable federal, state, and local laws and regulations.

If you are accessing or using our Services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and all references to "you" shall apply to that entity.

2. Description of Services

Pizza Inn is a food service establishment dedicated to providing customers with high-quality dining experiences, including dine-in, takeout, and delivery services. Our website, pizzainndining.rest, serves as a digital platform through which customers may:

• Browse our full menu of pizzas, appetizers, beverages, desserts, and other food items;
• Place online orders for pickup or delivery;
• Make dining reservations at our physical location;
• Access information about promotional offers, special deals, loyalty programs, and catering services;
• Create and manage personal accounts to facilitate ordering and to track order history;
• Sign up for newsletters, promotional emails, or text message alerts;
• Contact our customer support team for assistance;
• Provide feedback, reviews, and ratings regarding our products and services;
• Access catering inquiry forms and event planning resources.

We reserve the right to modify, suspend, discontinue, or expand any aspect of our Services at any time, with or without notice. Pizza Inn shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

Availability of certain menu items, delivery zones, operating hours, and promotional offers may vary and are subject to change without prior notice. Menu items depicted on the website are for illustrative purposes only; actual products may vary in appearance.

3. User Accounts and Registration

Certain features of our Services may require you to register and create an account. When registering, you agree to:

• Provide accurate, current, and complete information during the registration process;
• Maintain and promptly update your account information to keep it accurate, current, and complete;
• Keep your account password confidential and secure;
• Notify us immediately of any unauthorized use of your account or any other breach of security at [email protected];
• Accept full responsibility for all activities that occur under your account, whether or not you have authorized such activities.

Pizza Inn reserves the right to suspend or terminate your account at any time, for any reason, including but not limited to violation of these Terms. We are not liable for any loss or damage arising from your failure to comply with these security obligations.

4. User Obligations and Prohibited Activities

As a condition of your access to and use of our Services, you agree to comply with all applicable laws, regulations, and these Terms. You further agree that you shall not engage in any of the following prohibited activities:

4.1 General Prohibited Conduct

• Using our Services for any unlawful, fraudulent, deceptive, or unauthorized purpose;
• Submitting false, misleading, or fraudulent orders, reservations, or payment information;
• Impersonating any person or entity, or falsely claiming an affiliation with any person or entity;
• Harassing, threatening, intimidating, or abusing our staff, other customers, or any third party;
• Engaging in any conduct that is defamatory, obscene, offensive, or otherwise objectionable;
• Attempting to gain unauthorized access to any portion of our website, servers, or systems;
• Using any automated tools, bots, scripts, crawlers, scrapers, or similar mechanisms to access, scrape, or index our website or Services without our express written permission;
• Transmitting any viruses, malware, spyware, ransomware, or other harmful code or programs;
• Interfering with or disrupting the integrity, performance, or security of our Services or the servers and networks connected to our Services;
• Reverse engineering, decompiling, disassembling, or attempting to derive the source code of any software component of our Services;
• Collecting or harvesting any personally identifiable information from our website without express authorization;
• Using our Services to send unsolicited commercial communications (spam) to any person;
• Reselling, sublicensing, or otherwise commercially exploiting any content or services provided through our platform without prior written consent;
• Violating any applicable federal, state, or local law, regulation, rule, or ordinance.

4.2 Ordering Obligations

When placing orders through our Services, you agree to:

• Provide accurate and complete delivery address and contact information;
• Ensure that someone of legal age is present to receive any orders that may contain age-restricted products;
• Honor all confirmed orders and not engage in repeated cancellations or fraudulent chargebacks;
• Report any issues with your order promptly and in good faith to our customer support team.

5. Intellectual Property Rights

All content available on or through our Services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, design elements, trade dress, and the overall look and feel of the website (collectively, "Content"), is the exclusive property of Pizza Inn or its licensors and is protected by applicable United States intellectual property laws, including but not limited to the Copyright Act (17 U.S.C. § 101 et seq.), the Lanham Act (15 U.S.C. § 1051 et seq.), and other applicable state and federal laws.

5.1 License Grant

Subject to your compliance with these Terms, Pizza Inn grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use our Services solely for your personal, non-commercial purposes. This license does not include the right to:

• Reproduce, distribute, or publicly display any Content without our express written consent;
• Modify, create derivative works of, or incorporate any Content into other works;
• Use our trademarks, service marks, trade names, or logos without prior written authorization;
• Frame or mirror any portion of our website on any other website or digital platform.

5.2 User-Submitted Content

If you submit reviews, feedback, photos, comments, or other content through our Services ("User Content"), you grant Pizza Inn a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, publish, translate, distribute, and display such User Content in connection with operating and promoting our Services. You represent and warrant that you own all rights to the User Content you submit, or that you have obtained all necessary permissions, and that your User Content does not infringe the rights of any third party.

6. Payment Terms

Pizza Inn accepts various forms of payment for orders placed through our website, including major credit cards, debit cards, and other payment methods as indicated at checkout. By submitting payment information, you represent and warrant that:

• You are authorized to use the payment method provided;
• The payment information you provide is accurate, current, and complete;
• You will promptly update your payment information if it changes.

6.1 Pricing and Taxes

All prices displayed on our website are in United States Dollars (USD) and are subject to change without notice. Prices displayed do not include applicable sales tax, service fees, delivery charges, or gratuity unless explicitly stated. You are responsible for paying all applicable taxes and fees associated with your order.

6.2 Order Confirmation

An order is not considered confirmed until you receive an order confirmation email or notification from Pizza Inn. We reserve the right to cancel or refuse any order at our sole discretion, including in cases of suspected fraud, pricing errors, or unavailability of items, in which case we will issue a full refund using your original payment method.

6.3 Refunds and Cancellations

Refund and cancellation policies are subject to our separate Refund Policy, which is incorporated herein by reference. Generally, once an order has been prepared, cancellations may not be accepted. If you believe there is an error with your order, please contact us immediately at [email protected]. Chargebacks initiated without first contacting Pizza Inn to resolve the issue may result in account suspension and recovery of costs incurred.

6.4 Third-Party Payment Processors

We may use third-party payment processors to handle transactions. Your use of such processors is subject to their respective terms and privacy policies, and Pizza Inn is not responsible for the practices of third-party payment processors.

7. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICES AND ALL CONTENT, PRODUCTS, AND INFORMATION PROVIDED THROUGH THEM ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

PIZZA INN EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR TIMELINESS OF ANY CONTENT, MENU INFORMATION, NUTRITIONAL DATA, OR ALLERGEN INFORMATION PROVIDED ON OUR WEBSITE;
• WARRANTIES THAT ANY DEFECTS IN THE SERVICES WILL BE CORRECTED.

Menu items, ingredients, and nutritional information are subject to change. Customers with food allergies, dietary restrictions, or other health concerns are strongly encouraged to contact our staff directly before placing an order. Pizza Inn cannot guarantee that any menu item is completely free from allergens.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE UNITED STATES FEDERAL AND STATE LAW, IN NO EVENT SHALL PIZZA INN, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES;
• DAMAGES ARISING FROM YOUR ACCESS TO, USE OF, OR INABILITY TO ACCESS OR USE OUR SERVICES;
• DAMAGES ARISING FROM ANY CONTENT OBTAINED FROM OR THROUGH OUR SERVICES;
• DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
• DAMAGES ARISING FROM ANY THIRD-PARTY CONDUCT OR CONTENT ON OUR SERVICES.

IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO PIZZA INN IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. NOTHING IN THESE TERMS SHALL LIMIT OR EXCLUDE LIABILITY FOR GROSS NEGLIGENCE, FRAUD, WILLFUL MISCONDUCT, OR ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, INCLUDING RIGHTS UNDER THE FEDERAL TRADE COMMISSION ACT (15 U.S.C. § 41 ET SEQ.).

9. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Inn and its officers, directors, employees, agents, contractors, licensors, service providers, subcontractors, suppliers, affiliates, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms or any applicable law or regulation;
• Your access to or use of our Services, including any data or content you transmit or receive;
• Any User Content you submit, post, or otherwise make available through our Services;
• Your violation of any rights of a third party, including intellectual property rights, privacy rights, or publicity rights;
• Any fraudulent, deceptive, or negligent acts or omissions by you;
• Any claim that your User Content caused damage to a third party.

Pizza Inn reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. You agree to cooperate fully with our defense of such claims. You shall not settle any claim without the prior written consent of Pizza Inn.

10. Privacy and Data Protection

Your privacy is important to us. Our collection, use, storage, and disclosure of your personal information is governed by our Privacy Policy, available at pizzainndining.rest, which is incorporated into these Terms by reference. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.

To the extent you are a resident of California, your rights may also be governed by the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), Cal. Civ. Code § 1798.100 et seq. Please refer to our Privacy Policy for information about your rights under these laws.

Our practices are also subject to the Federal Trade Commission Act (15 U.S.C. § 45), which prohibits unfair or deceptive acts or practices in or affecting commerce.

11. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Pizza Inn. We provide these links for convenience only and do not endorse or assume any responsibility for the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the terms and privacy policies of any third-party websites you visit.

Pizza Inn shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available through any third-party website or service.

12. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Pizza Inn is incorporated or primarily operates, without giving effect to any choice or conflict of law provision or rule.

Subject to the dispute resolution provisions in Section 13, you irrevocably consent to the exclusive personal jurisdiction of the federal and state courts located in the United States for resolution of any disputes not subject to arbitration. You waive any and all objections to the exercise of jurisdiction over you by such courts and to the venue of such courts.

Our Services are operated from the United States. We make no representation that our Services are appropriate or available for use outside of the United States. If you access our Services from outside the United States, you do so at your own risk and are responsible for compliance with all applicable local laws.

13. Dispute Resolution and Arbitration

13.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or your use of our Services informally by contacting Pizza Inn at [email protected]. Both parties agree to make a good-faith effort to resolve any dispute within thirty (30) days of the initial notice.

13.2 Binding Arbitration

If informal resolution is unsuccessful, any dispute, claim, or controversy arising out of or relating to these Terms, the breach, termination, enforcement, interpretation, or validity thereof, or your use of our Services, shall be resolved exclusively through binding individual arbitration, except as otherwise provided in this section. The arbitration shall be conducted under the Commercial Arbitration Rules of the American Arbitration Association (AAA) or JAMS, as mutually agreed upon, or as otherwise determined by the arbitrator.

The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this agreement to arbitrate, including but not limited to any claim that all or any part of this agreement to arbitrate is void or voidable.

13.3 Class Action Waiver

13.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights or confidential information. Additionally, claims within the jurisdiction of a small claims court may be brought in that court.

13.5 Costs of Arbitration

The costs of arbitration, including filing fees and arbitrator compensation, shall be allocated in accordance with the applicable arbitration rules. Each party shall bear its own attorneys' fees unless the arbitrator determines that the claim was frivolous or brought in bad faith, in which case the arbitrator may award attorneys' fees to the prevailing party.

14. Term and Termination

These Terms shall remain in full force and effect for as long as you access or use our Services. We reserve the right, in our sole discretion and without notice or liability, to:

• Suspend or terminate your access to all or any part of our Services for any reason, including but not limited to your violation of these Terms;
• Refuse service to any person or entity for any reason at any time;
• Discontinue or modify any aspect of our Services without notice.

Upon termination of your access to our Services:

• All licenses and rights granted to you under these Terms will immediately cease;
• You must immediately cease all use of our Services;
• Any provisions of these Terms that by their nature should survive termination shall so survive, including but not limited to Sections 5 (Intellectual Property Rights), 7 (Disclaimer of Warranties), 8 (Limitation of Liability), 9 (Indemnification), 12 (Governing Law), and 13 (Dispute Resolution).

You may terminate your account at any time by contacting us at [email protected]. Termination of your account does not relieve you of any obligations you incurred prior to the date of termination, including any outstanding payment obligations.

15. Changes to These Terms

Pizza Inn reserves the right, at its sole discretion, to modify, update, amend, or replace these Terms at any time. When we make changes, we will:

• Update the "Last Updated" date at the top of this page;
• Post the revised Terms on our website at pizzainndining.rest;
• Notify registered users via email or through a prominent notice on our website for material changes.

Your continued access to or use of our Services after any revised Terms become effective constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must immediately stop using our Services. We encourage you to review these Terms periodically to stay informed about your rights and obligations.

No amendment to or modification of these Terms will be binding on Pizza Inn unless made in writing and signed by an authorized representative of Pizza Inn, except as expressly provided in this section.

16. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable under applicable law by a court or arbitrator of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, or, if such modification is not possible, it shall be deemed severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect and shall not be affected by such invalidity, illegality, or unenforceability.

The invalidity or unenforceability of any provision in one jurisdiction shall not affect the validity or enforceability of that provision in any other jurisdiction. No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

17. Entire Agreement and Waiver

These Terms, together with our Privacy Policy and any other legal notices or policies published by Pizza Inn on our website, constitute the entire agreement between you and Pizza Inn concerning your use of our Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the subject matter hereof.

The failure of Pizza Inn to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Pizza Inn. No course of conduct or past practice shall modify or waive any provision of these Terms.

18. Force Majeure

Pizza Inn shall not be liable for any failure or delay in the performance of its obligations under these Terms arising out of or caused by events beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, fire, flood, earthquake, governmental actions, civil unrest, strikes, labor disputes, power failures, internet service interruptions, supply chain disruptions, or any other event of force majeure. In the event of such circumstances, Pizza Inn's obligations shall be suspended for the duration of the force majeure event.

19. Electronic Communications

By using our Services, you consent to receive electronic communications from Pizza Inn, including but not limited to order confirmations, receipts, service-related announcements, and promotional messages. You agree that any agreements, notices, disclosures, or other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You may opt out of promotional communications at any time by following the unsubscribe instructions in any email we send or by contacting us directly.

20. Accessibility

Pizza Inn is committed to making our Services accessible to individuals with disabilities in compliance with applicable federal and state accessibility laws, including the Americans with Disabilities Act (ADA), 42 U.S.C. § 12101 et seq. If you experience any difficulty accessing our website or Services due to a disability, please contact us at [email protected], and we will make reasonable efforts to assist you.

21. Contact Information

If you have any questions, concerns, complaints, or requests regarding these Terms of Service, or if you need to contact us for any other reason, please reach out to us using the contact information below:

We aim to respond to all inquiries within two (2) to five (5) business days. For urgent matters related to food safety, allergy concerns, or ongoing orders, we encourage you to contact us by phone or email as promptly as possible.